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MDM Software for Retail

Tabnova and Sonos have teamed up to revolutionize their retail display units. As a top name in wireless HiFi speaker systems, Sonos needed to streamline its retail displays to accommodate its rapid business growth. That's where Tabnova's unique, premium MDM software for retail came in. With our bespoke KIOSK MDM solution, we helped Sonos create a streamlined and efficient retail display that was tailored to their needs. Let Tabnova's software for retail take your business to the next level.

The Problem: Lack of MDM Software for Retail

How to improve display device reliability for retail store management and customer experience?

Sonos has retail display units in various chains, such as Walmart, Tesco, and Best Buy, designed to let customers explore their products through tablet devices and multiple speaker systems. However, their initial deployment generated a lot of problems, and since then, their retail display has impacted the customer experience and retail chain operations.

For the retail chain:
  • Excessive battery usage for display devices compared to other display units.
  • The need to spend manpower frequently readjusting the devices due to changes in WiFi details.
  • Customers accessing sensitive or inappropriate information through the display device, which can be a major concern for retail.
  • A generally poor customer experience that could negatively impact department performance, highlighting the need for the best retail management software to ensure the smooth functioning of display units and enhance the overall customer experience.
For customer experience:
  • Disconnected devices left running out of battery.
  • The need to spend manpower frequently readjusting the devices due to changes in WiFi details.
  • Customers accessing sensitive or inappropriate information through the display device, which can be a major concern.
  • A generally poor customer experience that could negatively impact department performance, making it essential to utilize retail management system software and other solutions to enhance the customer experience.

The Solution

Our MDM software for retail was the ideal solution for Sonos' display unit issues. It is one of the best retail management software available in the market specifically designed to enhance the customer experience, streamline operations, and ensure the smooth functioning of display units.

We used multiple existing services and manufacturing new ones suitable for the situation to streamline the Sonos display units. We utilized our cloud mobile device management and Kiosking service, which allowed us to remotely control all the tablets on display. Our MDM solution for retail ensured that we could control all the physical buttons on the device, disable bloatware, store multiple WiFi details, and remotely install Sonos updates with just a click of a mouse. We could also fully customize the devices remotely.

With the same mdm software for retail, we were able to kiosk the device to a browser or application or create an entire dashboard from scratch. We created a bulletproof application kiosk using KNOX customization, which eliminated all previous customer experience issues.

Our MDM for retail software offered the following features:

  • Automatic power on when a charge is detected, reducing the risk of disconnected devices and ensuring the smooth functioning of display units, a major benefit of utilizing MDM software for retail.
  • A single app kiosk that is bulletproof using KNOX customization, eliminating the risk of customers accessing sensitive or inappropriate information and ensuring customer privacy, a crucial feature for customers using display units.
  • All hardware keys are disabled, ensuring device security and reducing the risk of unauthorized access to sensitive information, a major concern for retail chains seeking reliable retail management.
  • All bloatware is disabled, freeing up device memory and processing power, ensuring the smooth functioning of display units and enhancing the overall customer experience.
  • Remote device management and maintenance using OSP, reducing the need for manpower and ensuring that the devices are always up-to-date, a major benefit of utilizing retail management system software.
  • Many more.