Why not enable auto-update of operating system/ OTA on your device?

Every enterprise faces a multitude of challenges every day, right from malware attacks, spyware, hacking to something less trivial such as software updates.

Unplanned software update on enterprise assets causes nightmare to IT Managers and CIO.

Software updates can break enterprise apps, cause crashes in the system, disable IT policies thereby causing mayhem and support calls.

For the Mobile device user, there are annoying notifications shows, again and again, requesting for an update.


How can this situation be best handled?

The best way is to set up an IT policy using an EMM/MDM solution to block automatic system updates.

This can also be achieved in most Android systems by blocking packages that are associated with the software update.


What is the best way to roll out the update?

Whenever a new update is available. IT managers can first test the updates on the devices models for which the update is available. Be sure to test all applications, security, performance, etc. These test should be done over a period of time and if everything works well, then push an IT policy using MDM/EMM to enable software update.

The most operating system will present the user option to accept the terms and conditions and start the update process.

Once updates the cloud EMM will show the latest version of Android/iOS versions.

IT managers can also see conformance criteria to ensure all the enterprise device has performed the required updates.

It is always good to be on the latest version of the operating system as it ensures better security and better user experiences. In doing so one has to be sure that it does not create new problems that are irreversible.

Please note that even in a kiosk mode of operation such as single app kiosk, dashboard kiosk, browser kiosk, video looper kiosk, it is important to keep auto software update option disabled till it is well tested and gradually released.